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Footwear Etc.: Products & Services

Footwear Etc. is where you can shop the best selection of the most popular comfort shoe brands and fashionable footwear from around the world for women and men including: MBT Shoes, BeautiFeel, Clarks, Dansko, UGGs, Naot, Mephisto and many more.

They're also not just a retailer of fine footwears but Footwear Etc. is proud for their great values and customer service offered. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, they focus on remedying common problems in the feet and legs. You may check out their great selections below and feel free to ask them what style they would recommend just for you.

Footwear Etc.: Company Background

Footwear Etc. was founded in 1986. Their headquarters is located in Sunnyvale, California, and they're now celebrating over 26 years of great customer service. They are a family run business, which started as one store, but has grown to 9 locations along with their online store. Simply stated, they're old fashioned when it comes to the way they treat their customers. It is their pride to make people happy.

Hours of Operation

Their online store is open 24 hours a day, every day of the year.

Customer service representatives are available by phone, toll-free, at 1-800-720-0572. For customers outside of the US and Canada, please call 1-408-744-9992 ext. 1. Their regular hours are Monday – Friday from 7:00am to 5:00pm Pacific Time, and Saturday & Sunday from 8:00am to 2:00pm Pacific Time. If it happens that they are busy helping other customers you may leave them a message and someone will return your call as soon as possible.

Footwear Etc.: Customer Feedback & Reviews

Nowadays, we tend to base our decisions from the reviews of other customers. Given that Footwear Etc. was awarded with 2011 Bizrate Circle of Excellence, it simply implies that over a thousand of people were already satisfied with their products and services. Furthermore, below are customer testimonials which could help you decide if you would make a purchase or not.

"A great experience. Didn't even know you guys existed until recommended by Zappos. Love your shoes." - Dolly 7/30/12

"Initially, I was concerned about getting my shoes in 3business days. This order I received in 3 days or less so I very pleased." - Online Shopper 7/28/12

"My husband kept borrowing my Orthaheel flip-flops, the most comfortable sandals I've ever found. Orthaheel shoes were designed by a podiatrist and recommended by my podiatrist. For Father's Day, I decided to get him his own pair.

Yes, we wear the same size shoe. When I walked into Footwear etc., the store manager asked me what size I needed. I took off my sandal and showed her, and told her I was looking for the same flip-flop for my husband. She beamed at me warmly, "Oh, you're a 10+!" more

Footwear Etc.: Business Credibility & Trustworthiness

In assessing the business credibility of Footwear Etc., let us take a look in three (3) aspects - length in the business, BBB accreditation and awards received.

Length in the Business

Footwear Etc. is over 26 years in operation. Having operated to this extent, it s already an implication that the business is extremely reliable.

BBB Accreditation

Business credibility of a business can be greatly seen if one has a BBB accreditation. Unfortunately, Footwear Etc. is not accredited nor even listed/reviewed by the BBB.  On the otherhand Footwear Etc. is a verified Authorize.Net merchant. With Authorize.Net, they are committed to providing its merchant customers with the highest level of transaction processing security, safeguarding customer information and combating fraud. More merchants trust Authorize.Net than any other payment gateway to process their ecommerce transactions securely.

Awards and Citations

Footwear Etc. has been awarded by Bizrate with 2011 Circle of Excellence. They were also granted with 2011 Best Shoe Store in Silicon Valley Award.

Footwear Etc.: Website Popularity & Google Ranking

For the evaluation of website popularity of Footwear Etc., we could make use of the data provided by and Webstatsdomain Stats. has 16 years old, it is ranked #242,524 in the world, a low rank means that this website gets lots of visitors. This site is worth $15,143 USD and advertising revenue is $40 USD per day. The average pages load time is 2.228 seconds, it is very fast. This site has a very good Pagernk(4/10), it has 1,995 visitors and 10,773 pageviews per day.

Webstatsdomain Stats is 16 years and 8 months old, it is ranked 201,660 in the world (among the 30 million domains). This site is relatively popular among users in the United States. It gets 63.8% from United States. This site is estimated worth $4,880USD. This site has a good Pagerank(4/10). It has 815 backlinks. It's good for seo website. has 17% seo score.

* Click here for the detailed report from
* Click here for the detailed report from Webstatsdomain Stats

Footwear Etc.: Social Media Presence

A good social media presence is also a plus factor for online businesses. Footwear Etc. has a blog, Facebook profile, Twitter page and uploaded videos in YouTube which entails that they are quite active in social media.


Do you love footwear? To know the current trends in shoes you may visit Footwear Etc.'s blog here.


Footwear Etc. has over 2,700 likes on Facebook and several posts from the administrators and customers alike. Click here to become a fan. 


The Twitter page of Footwear Etc. has a total of 2,740 followers and 735 tweets. Click here to follow.


Footwear Etc. also has a number of videos in YouTube which also acquired numerous views. Click here to watch. 

Footwear Etc.: Website Security & Safety

To determine the safety of Footwear Etc., see the following information presented:

McAfee Security

Footwear Etc. is a CERTIFIED MCAFEE SECURE SITE. The McAfee SECURE™ trustmark only appears when the website has passed their intensive, daily security scan. They test for possible personal information access, links to dangerous sites, phishing, and other online dangers.

Google Safe Browsing

Footwear Etc.'s website is not listed as suspicious. No malicious software were discovered in the pages tested by Google. For the complete diagnostic, click here.

Footwear Etc.: Pricing & Packages

Footwear Etc. sells a variety of footwear. When it comes to prices, take a look at the price ranges below and decide for yourself.

  • Women's Shoes - from $24.95 - $435.00
  • Men's Shoes - from $39.95 - $460.00
  • Women's Sandals - from $19.95 - $289.00
  • Men's Sandals - from $19.95 - $279.00
  • Women's Athletic - $23.99 - $335.00
  • Men's Athletic - $23.99 - $349.00
Footwear Etc.: Shipping Rates & Policies

Footwear Etc. guarantees that 99% of in-stock orders leave their warehouse within one business day. Since they've partnered with UPS, shipping policies would follow UPS. Orders placed on Saturday and Sunday will be processed for shipment on Monday. Please note, Saturdays, Sundays and holidays do not count as UPS business days.

How will my order be shipped?

For all physical addresses, they use UPS Air and Ground services within the 50 US states and the District of Columbia.

Orders to P.O. Boxes, US Territories and US Military addresses will be shipped via the U.S. Postal Service. The service type will vary with order total. The SurePost service takes approximately 10-12 business days. Priority Mail takes 2-3 business days. Delivery time for Military addresses vary by location and is not guaranteed.

As for P.O. Box or a U.S. Military address (APO/FPO), just be sure to choose a US Postal Service shipping method during checkout.

For International shipping, Footwear Etc. has partnered with International Checkout, a trusted third-party company, to fulfill orders of International customers. Click here for details. 

Shipping Cost

* Orders $200 and higher qualify for free 3 Day shipping.
* Orders totaling between $59.99 - $199.99 qualify for free Ground shipping.
* Orders totaling $59.98 and lower are $7 for Ground shipping.
* Priority Overnight = $30
* Standard Overnight = $27
* 2 Day = $20
* 3 Day = (for orders under $200) = $10

These shipping offers are available regardless of how your order is placed (e.g. online, by phone, etc.). Free shipping offers cannot be combined with any other offer or coupon. All other shipping methods are automatically calculated upon checkout from the online store. They cannot guarantee same day shipping for overnight orders, thus it is advised to make a call to check about same day shipping.

For detailed information, click here

Footwear Etc.: Payment Methods Accepted

Footwear Etc. accepts payment via Visa, MasterCard, Discover and American Express online and by phone.

They also accept payment via a U.S. PayPal account, which allows members to have one personal account linked to any bank account or credit card for easy payment.

If you prefer to pay by money order or check, be sure to call them to make arrangements. Toll-free number is 1-800-720-0572. For customers outside of the US and Canada, please call 1-408-744-9992 ext. 1.

If your credit card is issued by a bank outside of the United States, it is advised to use U.S. PayPal or International Checkout to complete your order. Regular checkout will only accept credit cards issued by a United States bank.

Footwear Etc.: Returns, Refunds & Exchange Policy

Footwear Etc. is proud of their "Easy 365 Day Return Policy." However, no refunds will be given for WORN merchandise.

It is necessary to please do not use the shoe box as your primary shipping box. Affixing tape, postage or an address label to the box will result in a minimum $10 fee.

You are always welcome to use any other shipping method. Returns should be sent via a trackable and insured method to:

Footwear etc. Returns
273 N. Mathilda Ave
Sunnyvale, CA 94086
Please include a copy of your receipt along with a note asking for a refund.

Footwear Etc. guarantees all products purchased to be free of any manufacturing defects for the lifetime of the product so if you discover a defect in your product, contact them and they will replace it at no additional cost.

For more information, you may visit this link.

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